Cybercriminals never take breaks and never waste an opportunity to steal sensitive data from unsuspecting companies. British Airways doesn’t look like an easy target, but apparently, their defensive mechanisms were not enough to prevent hackers from stealing customer data from their website. The company has confirmed the fact that as many as 380,000 customers had their personal details and credit card numbers exposed during the data breach.
15 Days of Cyber-Insecurity for British Airways
The attack started on August 21 and customers who have booked their flights on the company’s website and through its mobile app were affected. British Airways has advised them to get in touch with their banks and take the necessary measures to protect themselves. The hackers got their hands on the names, addresses and financial information belonging to the victims. According to a British Airways spokesperson, they were not able to get the travel details and passport numbers.
Furthermore, the company has reassured customers that the payment methods saved on its website are still secure. Essentially, the hackers only got the information from the credit cards used during those two weeks of mayhem. British Airways didn’t provide information about how the hackers were able to create the breach, but went to great lengths to reassure customers that they are no longer in danger. Meanwhile, the National Crime Agency is working to assess the best course of action.
Now that the vulnerability has been resolved, British Airways clients were reassured that they can access the site and buy tickets securely. This is not the first time an airline is attacked by hackers this summer, as this incident comes just a few weeks after Air Canada suffered a major data breach. In that attack, more than 20,000 customers using the company’s mobile app had travel and passport details exposed.